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How to purchase images on this site

All images on this website are copyrighted.
 Any copying, usage and/or distribution is strictly prohibited.

Firstly

> Please complete the registration form in 'My Account' above. As this will allow you several options, notably logging back in and returning to your selection in lightbox; printing out order records etc.

Comments & Complaints

> Yes, this comes top of our list as we only required satisfied customers. Please let us know what you think, good and bad. As this site will grow and it is here for your pleasure. Please use the Web Poll that is situated at the bottom of each menu page.

Searching

> We have endeavored to create an easy to search database for our growing collection of images. As you can see there are numerous categories to browse. You can also enter keywords in the search box to narrow your choices. We have embedded keywords into all the image collections to respond to more selected searches. The scope of your search results is determined by your selection of keywords.

The Lightbox

> The Lightbox is YOUR collection of images. You may add up to 30 images to your lightbox. If you wish to order a print from an image that is in your lightbox, click on the thumbnail to view the enlarged image. Select the items that you want to purchase and click on the "add to cart" button.

> From this Collection you can order from 12 inches all the way through to 44 inches wide and as long as you wish (up to 100 feet long). We will accomadate any size you require.

> PLEASE NOTE: The Collection does contain images that do not conform to the normal 3x2 ratio, some are square, or thin (panoramics), We shall best fit each image to your chosen standard size to keep the image uncropped and within proportion. All images will come with boarders, unlesss specified.

Shopping Cart

> The shopping cart displays your order details, if you wish to delete an image from your order before proceeding to checkout, simply hit the remove link on the right side.

Checking out

> You will need to login to checkout your order. If you are new to the site please complete the registration form to create a username and password. This information is stored, so that you can return to the site to make future purchases and so that we can review your orders.

> We utilize the PayPal and Protx - VSP payment gateways for purchases made on this site.

> If you do not want to use our online ordering system, we are available to take phone orders from 9AM to 5PM GMT during Monday to Saturday. Our off-line credit card system takes VISA, MASTERCARD, AMERICAN EXPRESS. You can of course, always mail a cheque as well but this adds considerable time to the processing of your order. To order by phone please call +44 (0)1326 314770

My Account

> This page shows your order history, and allows you to print out a VAT invoice following your transaction.

Use of images in editorial or web usage:

> Our files are a higher quality for use in printed publications. They have a resolution of 300dpi and are saved as high quality JPG files. Should you require higher resolution or different file types, please contact us directly by phone or email with your specifications.

> You would be granted a licence for a ONE TIME USE - This means that you can use the image for one type of publication. If you use the image in a brochure, you do not have the right to then create a new product such as a magazine ad which uses the same image.

> Prices on transmitted files are for that resolution image. Higher resolution files are offered on a different pricing structure based on type of usage. ie; a small brochure ad for a nonprofit organization will carry a lower price than a usage involving, for example, a nationally published magazine.

Product Return Policy

> If for any reason you are not satisfied with a print order, we will refund 100% of your order upon its return to us in the condition that it was received. Return shipping charges are your responsibility. You must contact us prior to any return and we will give you specific return instructions. If your order is delivered damaged, it is your responsibility to contact the shipper. IMPORTANT: Save all packing materials. Failure to do so can cause the shipper to deny your claim.

> Any questions or if your required size is different from a standard size please phone or e-mail for confirmation of price.

We hope you enjoy this Collection and we look forward to hearing from you soon.

Good viewing from all at ImageDelivery.

11 Webber Street, Falmouth, Cornwall, TR11 3AU +44 (0)1326 314770

info@imagedelivery.co.uk

 

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